FAQs

How do I  receive discounted member prices?

If you are a member of the Illawarra Hawks, you are entitled to a discount on all merchandise products. You will have received a code via an EDM that you can apply at checkout.

Please contact the Illawarra Hawks on (02) 4229 7722 if you haven’t received your code.

How do I contact the Illawarra Hawks?

Hawks HQ is located at Beaton Park Snakepit, Foley Street, Gwynneville NSW 2500 Australia. If you would like to speak to a member of the team, please call (02) 4229 7722, or alternatively email merchandise@hawks.com.au.

Hawks HQ is open Weekdays 9.00am – 5pm and is closed on weekends and public holidays.

Why should I purchase from the Illawarra Hawks?

We encourage you to shop at hawkheads.com.au directly as 100% of profits remain within the club. The Illawarra Hawks do not receive any profits from items purchased from other retail outlets or stockists of Hawks/NBL branded merchandise.

What payment methods do you accept?

We accept Visa, Mastercard, as well as provide the ability to pay through Paypal. Please select your preferred payment method at the time of checkout.

All prices are in Australian Dollars (AUD). Any currency conversion is the responsibility of the overseas (non-Australian) customer and their financial institution and/or credit card provider. As such when your credit card (or any other payment process) is used within Illawarra Hawks Team Store currency conversion will actually be completed by your credit card company and not by the Illawarra Hawks Team Store. As such the final price is charged by your bank and/or Credit Card Company.

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